These Terms and Conditions (the “Terms”) apply to your access to, and enrollment and participation in, the Coverd Card Cash Back Rewards Program (the “Program”), which is operated by Coverd Cards Inc.
(“Coverd,” “we”, “our” or “us”).
BY PARTICIPATING IN THE PROGRAM, REGISTERING FOR A COVERD CARD (AS DEFINED BELOW), REGISTERING A PROGRAM ACCOUNT, OR OTHERWISE ACCEPTING THESE TERMS, YOU CONFIRM (A) YOUR ACCEPTANCE OF THESE TERMS, ALL TERMS INCORPORATED BY REFERENCE, AND ANY CHANGES OR MODIFICATIONS INTRODUCED FROM TIME TO TIME, AND (B) YOUR CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THESE TERMS AND OUR PRIVACY POLICY (“PRIVACY POLICY”), INCLUDING TO PROVIDE YOU WITH THE PROGRAM SERVICES.
THEREFORE, YOU SHOULD REVIEW THESE TERMS, OUR PRIVACY POLICY, AND OTHER APPLICABLE POLICIES FREQUENTLY AND CAREFULLY TO UNDERSTAND THE TERMS AND CONDITIONS THAT APPLY TO THE PROGRAM. IF YOU DO NOT AGREE TO THE TERMS, PRIVACY POLICY, OR OTHER APPLICABLE POLICIES, YOU MUST STOP PARTICIPATING IN THE PROGRAM.
You agree that the decisions of Coverd will be final on all matters relating to the Program, your Coverd Points, Rewards, and the interpretation of these Terms.
These Terms should be read and understood in connection with all other applicable terms and conditions as set forth in (a) the Coverd Cardholder Agreement, entered into between you, Coverd, and Issuer, as defined in that agreement (“Cardholder Agreement”) and (b) the Coverd Terms of Use Agreement (together, “Terms of Service”). In the event of any conflict between these Terms and the Terms of Service, these Terms shall prevail in connection with the subject matter herein.
1) Program Overview
By opening and maintaining a Coverd payment card issued pursuant to the Cardholder Agreement (“Coverd Card,” and such holders, “Cardholders”) in good standing, you may be automatically enrolled in the Program. The Program is intended to reward individuals who hold Coverd Cards for making purchases.
Such rewards are presented in the form of reward points (“Coverd Points”) at the Reward Rate (as defined below) in place at the time you make the applicable purchase. Coverd Points are redeemable for either “Coverd Cash” or a statement credit issued to your Coverd Card (the “Reward”) as further described herein.
For avoidance of doubt, the Program is provided by Coverd. Issuer does not provide the Program, Coverd Points, or Rewards associated with the Program. There are no membership fees associated with the Program. “Coverd Cash” and your use thereof shall be subject to the Coverd Sweepstakes Official Rules.
2) Modifications and Termination
The Program is offered at the sole discretion of Coverd. Except as otherwise expressly prohibited or limited by applicable laws, Coverd reserves the right in its sole discretion to change, limit, or modify the Program (including related policies) and/or these Terms, with or without notice, even though such changes may affect your eligibility for, or ability to access Coverd Points and/or Rewards. Coverd may, among other things: (i) limit accrual of Coverd Points, including through caps, fees, and expirations; (ii) increase or decrease the number of Coverd Points earned for each dollar spent on the Coverd Card while you are a participant in the Program; (iii) increase or decrease the redemption value for each Coverd Point; (iv)change Program benefits, conditions of participation, and rules for earning, retaining, or forfeiting Coverd Points; and (v) re-define merchant categories. Unless otherwise expressly provided, any changes or modifications will be effective immediately upon posting the revisions to the Coverd website or application.
You waive any right you may have to receive specific notice of such changes or modifications.
Without limiting the foregoing, Coverd may terminate the Program with thirty (30) days’ advance email notice to active Participants (as defined below) with active accounts with Coverd (using the email address on file associated with the Participant’s account). A Participant may not redeem Coverd Points for Rewards after the termination of the Program. Coverd may terminate the availability of the Program in any jurisdiction on less than thirty (30) days’ notice if required to do so by applicable law.
3) Eligibility
Subject to the other terms and conditions of these Terms, the Program is open to individuals eighteen (18) years of age or older (or at least the age of majority in such individual’s jurisdiction if higher than 18), as of the time of enrollment, who are residents of the fifty (50) United States and District of Columbia, are an active Cardholder in good standing, and have not previously had their participation in the Program terminated by Coverd (“Participants”).
The Program and all related benefits (including without limitation Rewards) are void where restricted or prohibited by law.
By accepting any Program benefits, including, without limitation, any Coverd Points or Rewards, you acknowledge that you are responsible for determining whether you are eligible to receive them under applicable laws, and any gift policies and incentive policies that apply to you. You must immediately notify us if you are not eligible to receive any Program benefits at any time.
4) Automatic Enrollment
Eligible Cardholders are automatically enrolled in the Program upon executing a Cardholder Agreement.
Participants must have an online Coverd account to access certain features of the Program.
5) Termination/Cancellation
a) Termination. Your enrollment and participation in the Program will automatically terminate upon the termination or cancellation of your Coverd Card and/or Cardholder Agreement.
b) Cancellation by Participant. You may cancel your enrollment and participation in the Program at any time by cancelling your Coverd Card.
c) Cancellation or Suspension by Coverd. We may terminate your enrollment and participation in the Program at any time with immediate effect and without written notice, for any reason and in our sole discretion including, without limitation, if we believe you have:
- Acted in a manner inconsistent with applicable laws, regulations, or ordinances;
- Acted in an inappropriate, fraudulent, abusive, or hostile manner;
- Breached or violated any of these Terms or our Terms of Service; or
- Engaged in any misconduct or wrongdoing in connection with the Program.
(collectively, the foregoing events, “Participant’s Fault Event”)
Subject to applicable law, your enrollment and participation in the Program will terminate automatically if you file for bankruptcy or otherwise become subject to a bankruptcy proceeding. Our cancellation of your Program enrollment and participation will not limit our rights to exercise any other legal or equitable rights or remedies.
If we suspect, in our sole discretion, you’ve engaged in misuse or fraudulent activity related to your Coverd Card, the Program, or another Participant’s Fault Event, we may, in addition to any other remedies available to us pursuant to these Terms or applicable law: (i) temporarily prohibit you from earning Coverd Points and/or redeeming Coverd Points for Rewards; (ii) revoke or void any Coverd Points you’ve already earned; and (iii) to the extent possible, revoke any Coverd Cash or statement credit Rewards already redeemed but not yet used.
d) Effect of Termination/Cancellation. If Coverd terminates/cancels a Participant’s enrollment and participation in the Program for any reason, the Participant may not reapply for enrollment and participation in the Program except in very limited circumstances at Coverd’s sole discretion, and any Coverd Points, Rewards (if possible) and other related benefits earned during such unauthorized enrollment or participation in the Participant’s name will be forfeited and, if applicable, revoked and void upon discovery.
Upon any termination or cancellation of your enrollment and participation in the Program, you shall immediately cease earning any Coverd Points and any of your Coverd Points that have not been redeemed prior to such termination or cancellation shall be forfeited and void, unless otherwise prohibited by applicable law. The Program, Coverd Points, and other related benefits are Coverd’s sole property and are not the property of Participants. Coverd Points and other related benefits and services have no cash value and Coverd will not compensate or pay cash for any forfeited or void Coverd Points.
If a Participant terminates its participation in the Program, the Participant may rejoin the Program at a later date, but no Coverd Points or other related benefits and services previously forfeited or voided will be reinstated.
6) Earning Coverd Points.
Subject to these Terms, you can earn Coverd Points during your enrollment in the Program (“Enrollment Period”) by making certain Qualifying Purchases. “Qualifying Purchases” means any purchase completed by a Participant using their Coverd Card during the Enrollment Period, subject to the following sentence, excluding all returns, refunds, cancellations, and chargebacks. Qualifying Purchases shall exclude purchases for gift cards; cash, cash equivalents, and stored-value products (including money orders, traveler's checks, cashier's checks, prepaid card loads, and transit or stored-value account reloads); ATM withdrawals, cash advances, and over-the-counter cash disbursements; wire transfers, money transmission, and remittance services; person-to-person transfers (including Venmo, Cash App, Zelle, and PayPal "send money" transactions); cryptocurrency, digital asset, NFT, and on-/off-ramp purchases; foreign currency purchases; securities, brokerage, investment, and retirement account funding; gambling, lottery, casino, sportsbook, and daily fantasy transactions; tax payments to any federal, state, local, or foreign tax authority;
loan payments, debt repayment, balance transfers, and convenience checks; rent and tuition payments processed through third-party billing platforms; charitable donations; fees, interest, and other charges assessed on the Coverd Card account; transactions that are subsequently returned, refunded, reversed,charged back, or otherwise disputed; transactions identified by Coverd or Rain as fraudulent, unauthorized, or otherwise ineligible; and any transaction in which the cardholder, directly or indirectly, has a beneficial interest in the merchant or counterparty.The number of Coverd Points earned by a Participant for a Qualifying Purchase depends on the applicable spending category of the merchant and the rewards rate in effect at the time the Qualifying Purchase is authorized by the merchant (“Rewards Rate”). To find the applicable Reward Rate, see https://www.coverd.us/rewards-matrix. The Reward Rate may change multiple times per day at different times each day for each applicable spending category. It is your responsibility to check the Reward Rate prior to making any purchase in order to confirm the then-current Reward Rate. Coverd is not responsible and shall have no liability for any changes to the Reward Rate between the time you consulted the Reward Rate page and the time the Qualifying Purchase was authorized. All determinations regarding the timing of a Qualifying Purchase authorization for purposes of determining the Reward Rate are at the sole discretion of Coverd.
Merchants are grouped into a spending category based on merchant code assigned by the applicable card network and/or the merchant’s payment processor based on the types of products and services they primarily sell. A merchant or its products and services may appear to fit within a certain spending category but may not be categorized as such based on their merchant code. In such case, purchases with such merchants won’t qualify for such categories’ Reward Rate.
Purchases made through third-party payment accounts, using mobile or wireless card readers, using online or mobile digital wallets, or similar technology may not qualify for Coverd Points at a Reward Rate above 0.25% if such technology is not set up to identify and communicate to us information needed to determine if a purchase is eligible for a certain spending category.
Coverd reserves the right to retroactively deduct Coverd Points and Rewards (if possible) in the event of any cancellations, returns, refunds, or chargebacks, or in the event of a Participant’s Fault Event. Such amounts will be deducted or offset from Coverd Points you earned or earn in the future. As a result, you may see a negative Coverd Points balance appearing in your Coverd account for one or two billing cycles following such event.
7) Limitations on Rewards Points Earned.
In any one Covered Card statement period, you may not earn a total amount of Coverd Points that is greater than the total dollar amount of Qualifying Purchases reflected in the prior statement, based on a 1 Coverd Point to 1 USD conversion ratio (the “Rewards Cap”); provided, that in no event shall the Rewards Cap be less than 50,000 Coverd Points. The foregoing conversion rate is in no way implying Rewards Points have cash value; such conversion rate is solely provided to calculate a Rewards Cap.
In addition, you may receive a Reward Rate for a given spending category above the base rate of 0.25% (a "Boosted Rate") only on your first transaction completed when such Boosted Rate for that category is in effect. All transactions that occur after the first transaction and before a new Reward Rate is in effect for that particular spending category will accumulate Coverd Points at the base rate of 0.25%. By way of illustration, if you enter into a Qualifying Purchase under the “dining” spend category when the Reward Rate is 100%, that Qualifying Purchase will earn Coverd Points at a Reward Rate of 100%; however, all subsequent Qualifying Purchases in the “dining” spend category will earn Coverd Points at a Reward Rate of 0.25% until a new Reward Rate for the “dining” spend category takes effect.
8) Redeeming Coverd Points; Expiration of Coverd Points.
Subject to these Terms, you may redeem Coverd Points once they are marked as “Earned” in your Coverd account (“Earned”). If your Coverd Card is cancelled or terminated prior to the redemption of your Coverd Points, you forfeit any right, title, and interest you may otherwise have in those Coverd Points.
9) Coverd Points Miscalculations.
It is your responsibility to ensure that earned Coverd Points are properly calculated and credited in accordance with these Terms. Please be aware that it may take one to two (1-2) weeks after a Qualifying Purchase for Coverd Points to be deemed Earned. Such pending Coverd Points may be viewed within a few days of the Qualifying Purchase within your Coverd account.If you think you were eligible for a Coverd Point that was not properly credited to you, you must send a claim to Coverd for improperly credited Coverd Points within sixty (60) days after the date upon which the credit was applied, or the date such crediting was supposed to have occurred but did not. We may require that you submit documentary evidence to support your claim that is satisfactory to us. If you do not file your claim with Coverd within sixty (60) days, Coverd Points earned will be deemed accurate and you will have waived any claim for adjustment. We reserve the right (but are not required) to correct inaccurate Coverd Points, and to adjust Coverd Points at our sole discretion. If we do not credit, or improperly deny, a claim to Coverd Points or Rewards redemption to which you were otherwise entitled, then your exclusive remedy will be the issuance of the improperly denied Coverd Points or Rewards, respectively, if available, or such other alternative benefit as we in our sole discretion may determine.
10) Additional Coverd Points & Rewards Terms.
You may view a record of your Coverd Points through your Coverd account. Coverd Points will not be deemed Earned and eligible for redemption until your Qualifying Purchase has settled and any other applicable qualifications are met. Timing of settlement depends on the Issuer. Coverd reserves the right to delay the issuance of Coverd Points and/or redemption for Rewards based on Coverd’s suspicion or detection of fraud with your Coverd Card or in connection with your participation in the Program, or any anomaly with your Coverd Card or in connection with your participation in the Program.
Errors regarding Coverd Points calculations may occur and we reserve the right to correct such errors at any time, even if it affects balances shown in your Coverd account.
Coverd Points earned under the Program are promotional in nature. Coverd Points have no cash value and you have no rights, entitlement, or other vested legal interest in any Coverd Points. Use of the word “earn”
or similar marketing does not infer that any Coverd Points have any value until a redemption is made and Rewards are disbursed. All Coverd Points expire and are deemed forfeited one (1) year after they are Earned.
Coverd Points are not assignable or transferable and cannot be redeemed for cash or any cash equivalent except as permitted under these Terms and as required by law. Participants may not barter or sell Coverd Points. Coverd Points may not be purchased for cash.
You are solely responsible for any taxes relating to your participation in the Program, including your receipt of any Coverd Points and Rewards.
11) Disclaimers; Releases.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, COVERD, COVERD INC., ITS AFFILIATES, MARKETING AGENCIES, AND ANY OTHER PARTY INVOLVED IN THE ADMINISTRATION OF THE PROGRAM, INCLUDING SUCH PARTIES’ OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS (COLLECTIVELY, THE “COVERD PARTIES”) DISCLAIM ALL GUARANTEES AND/OR WARRANTIES, EXPRESSED OR IMPLIED WITH RESPECT TO THE PROGRAM, COVERD POINTS, AND REWARDS, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.
To the fullest extent permitted by applicable law, the Coverd Parties do not assume any liability or responsibility for, and by enrolling in the Program, you hereby waive and release the Coverd Parties from, any actions, claims, damages, losses, or injuries of any kind (collectively “Claims”) arising in connectionwith the Program and/or the receipt, use, or misuse of any Coverd Points or Rewards, including without limitation, Claims relating to: (i) the malfunction of any computer, telephone, mobile device, network, satellite, hardware, software, or communications line; (ii) unauthorized human intervention; (iii) incorrect, delayed, or inaccurate transmission of, or notifications regarding, your Coverd Points and Rewards claims or other information or communications relating to the Program, or the failure to capture or transmit any such information; (iv) damage to any person’s computer or mobile device; or (v) any errors in these Terms or other announcements or communications relating to the Program.
For California Residents Only: You hereby waive California Civil Code Section 1542, which states, “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in their favor at the time of executing the release and that, if known by them, would have materially affected the settlement with the debtor or released party.”
12) Miscellaneous.
All issues and questions concerning the construction, validity, interpretation, and enforceability of these Terms shall be governed by, and construed in accordance with, the laws of the State of Delaware, without giving effect to any choice of law or conflict of law rules.
PLEASE NOTE THAT THE COVERD TERMS OF USE AGREEMENT CONTAINS PROVISIONS GOVERNING HOW DISPUTES THAT YOU AND WE HAVE AGAINST EACH OTHER ARE RESOLVED. IN PARTICULAR, IT CONTAINS AN INFORMAL DISPUTE RESOLUTION PROCESS AND ARBITRATION AGREEMENT WHICH WILL, WITH LIMITED EXCEPTIONS, REQUIRE DISPUTES BETWEEN US TO BE SUBMITTED TO BINDING AND FINAL ARBITRATION. YOU HEREBY AGREE TO THE TERMS OF SUCH ARBITRATION AGREEMENT, UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT IN ACCORDANCE WITH SECTION 19.14 (OPTION AND PROCEDURE TO OPT OUT OF ARBITRATION) OF THE COVERD TERMS OF USE AGREEMENT.
With the exception of any matters subject to arbitration as described above, the state and federal courts located in the State of Delaware will serve as the venue for any actions brought, or claims made, arising out of, or relating to the Program.
Coverd’s failure to enforce any term or condition of these Terms shall not constitute a waiver of that or any other provision. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck, and the remaining provisions shall be enforced.
We may freely assign any of our rights and obligations under these Terms to a third party.
13) Privacy Policy.
Any personally identifiable information collected during your participation in the Program will be collected and used by Coverd and its designees for the administration and fulfillment of the Program and as otherwise described in these Terms, the Terms of Service, and the Privacy Policy.
14) Communication.
We may send communications about the Program to you at any mailing or email address in our records or through your Coverd account. You are responsible for and must provide us with any changes to your contact information.Please feel free to contact us by email at help@coverd.us or by phone at +1-929-594-5018 if you have any questions or concerns in connection with the Program and/or these Terms.